1222bd Privacy Policy

What Information We Collect

For the purpose of registration and service delivery on the 1222bd platform, we may collect the following categories of personal information:

a) Registration and Identity Information

• Full name and date of birth (for age verification — only for users aged 21 and above)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Residential address and nationality

b) Identity Verification (KYC) Information

• Copy of National ID (NID), passport, or driving licence
• Proof of current address (utility bill or bank statement)

c) Financial Information

• bKash, Nagad, Rocket, or bank account details (for deposits and withdrawals)
• Transaction history, deposit amounts, and withdrawal records

d) Technical and Usage Information

• IP address, device type, browser information, and operating system
• Cookies and session data
• Gaming activity and betting history on the platform
• Login times, session duration, and navigation patterns

Purpose of Data Collection

We collect and process your information only for legitimate and specific purposes. The main purposes for which we use your data are outlined below:

1. Account Management: To handle registration, verify login, and ensure account security.
2. Age and Identity Verification: To ensure services are provided only to adult users (21+) and to carry out the KYC process to prevent fraud.
3. Processing Financial Transactions: To complete deposits and withdrawals and to maintain transaction records.
4. Service Improvement: To analyse user experience and improve the functionality of the platform and gaming experience.
5. Fraud and Money Laundering Prevention: To detect suspicious activity and prevent illegal financial transactions.
6. Responsible Gaming: To identify signs of excessive gambling and to provide support where needed.
7. Customer Support: To resolve your complaints or questions.
8. Legal Compliance: To comply with applicable laws and regulations.

Data Storage and Security

The security of your personal information is our highest priority. To this end, we have put the following technical and organisational measures in place:

• SSL/TLS Encryption: Connections to our website are fully protected by SSL encryption, which means your data remains unreadable to third parties during transfer.
• Data Encryption: Passwords and sensitive financial information are stored using industry-standard encryption algorithms.
• Access Controls: Only authorised staff can access personal information, and only on a need-to-know basis.
• Firewall and Intrusion Detection: Our server infrastructure is monitored around the clock and kept protected against cyber threats.
• Regular Security Audits: Our systems undergo regular security testing to identify and address potential vulnerabilities.

Regarding data retention: we store your information only for as long as it is needed to provide services or to meet legal requirements. Even after an account is closed, certain information may be retained for a defined period to fulfil specific legal obligations.

Data Sharing and Third Parties

1222bd does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

• Payment Processors: Necessary financial information is shared with relevant payment service providers to complete transactions via bKash, Nagad, Rocket, and bank transfer.
• Identity Verification Services: Necessary information may be shared with authorised identity verification organisations to complete the KYC process.
• Legal Authorities: Necessary information may be provided in response to a court order or a lawful request from a competent legal authority.
• Technology Service Providers: Technology partners who assist in operating our platform may access limited information solely for contracted purposes, and they are bound by confidentiality agreements consistent with this privacy policy.
• Emergency Protective Situations: Where sharing information is necessary to protect someone's life or safety.

Outside of the above circumstances, your information will not be shared without your explicit consent.

Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the website remember your visits.

Types of cookies we use:

• Essential Cookies: Essential for the core functionality of the platform — login sessions, security verification, and so on. Without these, the website will not function properly.
• Functional Cookies: Used to remember your preferences and settings, such as language preference and previous login information.
• Analytical Cookies: Help us understand how users are using our platform, which assists in improving the service.

You can control or disable cookies by changing your browser settings. However, disabling essential cookies may affect some functionality of the platform.

Your Rights

You have the following rights regarding your personal information. To exercise these rights, please contact us:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances (such as where there is no active legal obligation), you can request that your information be deleted.
• Right to Restrict Processing: In some cases, you can request that the processing of your information be limited.
• Right to Data Portability: You can request a copy of your information in a structured, machine-readable format.
• Right to Object: You have the right to object to certain processing activities.
• Withdrawal of Consent: If you have provided information on the basis of consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our customer support team. We will try to respond to your request as soon as possible, generally within 30 days.

Protection of Children and Minors

1222bd services are strictly for users aged 21 and above only. We do not knowingly collect information from any minor.

Age is verified at the time of registration, and age is confirmed through a government-issued ID during the KYC process. If we learn that a minor is using our platform, that account will be suspended immediately and any collected information will be securely deleted.

If a parent or legal guardian believes their child has mistakenly registered on our platform, please contact us immediately.

International Data Transfers

For the purpose of providing our services, your information may in some cases be processed outside Bangladesh. For such transfers, we ensure that:

• Adequate data protection measures are in place in the destination country or with the relevant organisation.
• Data transfers are carried out under strict contractual safeguards.
• Transferred data is used only for its specified purpose.

We always strive to ensure that your information is processed in as secure an environment as possible, regardless of where the transfer takes place.

Marketing Communications

We may inform you by email about relevant bonus offers, promotions, and gaming updates, but only if you have given your consent to such communications at the time of registration or at a later date.

You can opt out of marketing emails at any time by:

• Clicking the "Unsubscribe" link at the bottom of the email, or
• Contacting our customer support team.

Please note that even if you stop marketing communications, important account-related or security-related messages will continue to be sent.

Third-Party Links and Services

Our platform may include content from game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). These providers have their own privacy policies and their operations are governed by their own policies.

1222bd is not responsible for the data protection practices of these third parties. However, we only work with providers who follow industry-standard security and privacy standards.

Response to Security Breaches

If a data security breach occurs that may create a high risk to your rights and freedoms, we will:

• Notify you as soon as possible, without undue delay.
• Provide clear information about the nature of the breach, the likely consequences, and the remedial steps we have taken or propose to take.
• Take immediate technical steps to minimise potential harm.
• Investigate the incident and take the necessary measures to prevent a similar breach in the future.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, applicable law, or industry standards. If there are significant changes to the policy, we will:

• Display a prominent notice on the website.
• Notify registered users by email (where applicable).
• Update the "Last Updated" date at the top of the policy.

Continuing to use the platform after changes have been made means you have accepted the terms of the updated policy. We therefore recommend reviewing this page regularly.